By calling 8-800-220-00-01 or 8-800-220-00-02, tourists can consult English- and Russian-speaking operators on a range of subjects. The 12 operators are ready to give advice on sights, addresses, locations, working hours of various establishments, city transport, the availability of tickets and so on. They are also instructed to put callers in touch with police, medical assistance, embassies and emergency services.
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